|
Lets try a clean boot:
1. Click Start, and click Run. The Run window appears.
2. In the Open box, type msconfig and then click OK. The System Configuration Utility appears.
3. Click the General tab.
4. Click Selective Startup.
5. Uncheck the processing options that are listed below Selective Startup except "Load System Services."
* You may not be able to uncheck "Use Original BOOTINL"
* Unchecking all the boxes (except Load System Services) provides for a complete clean boot. The more options you uncheck, the more likely you are to solve the problem. Note that unchecking all boxes prevents you from installing Symantec products.
* Your situation may require that you load specific processes from the Startup group. If this is the case, use the following procedure:
a. Check "Load startup group items" and uncheck all other boxes that are below Selective Startup except "Load System Services."
b. Click the Startup tab.
c. Check the processes that you want to run when you next start the computer, and uncheck all other processes.
6. Click Apply, and then click Close.
7. When you are prompted to restart the computer, click Yes.
Windows restarts in a state that is similar to when Windows was first installed (that is, before any other software was installed to Windows).
Lets see what happens.
|