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  #1  
Old 04-08-2005, 04:41 PM
Hellokitty_123 Hellokitty_123 is offline
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I tried to do Live update for Norton and it won't let me saying that I'm not connected to the Internet, I did the same with ad-aware and it's the same thing. How make it do updates
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  #2  
Old 04-08-2005, 04:51 PM
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Mobo Mobo is offline
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Did those all work prior to you running hijack on your own and removing those items you didnt recognize ?
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Old 04-08-2005, 05:21 PM
Hellokitty_123 Hellokitty_123 is offline
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I don't know because I didnt install Norton until my computer got hijacked I was using Shaw secure and I think it got deleted when I copied my other drive to the drive where I installed Shaw sesure. I have a log copy of that previous scan, Can I post here or at the other board? I just want to clean out the system and start fresh.
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Old 04-08-2005, 08:00 PM
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ok, lets do this one step at a time and go as slow as nessecary. I want to try this first so please read and carry out as directed.

Download TDS-3 trojan scanner from http://tds.diamondcs.com.au/index.php?page=download

Then you will need to manually update it so follow the instructions given here
http://tds.diamondcs.com.au/index.php?page=update

Now open the program, pause until its finished its mini test then click system testing / full scan

If anything is found, right click and select delete to each when the scan completes itself.
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Old 04-09-2005, 12:00 PM
Hellokitty_123 Hellokitty_123 is offline
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Do I delete everything that it finds. I deleted the 2 files where it says Suspicious and the other 3 says Positive Identification, the files are Altnet.Adware.b and the other 1 is Altnet.Adware.a[dll]
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Old 04-09-2005, 06:48 PM
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Yes , delete all it finds.
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Old 04-09-2005, 10:09 PM
Hellokitty_123 Hellokitty_123 is offline
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what do i do next? i deleted everything that was found
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Old 04-09-2005, 10:11 PM
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Now you will have to uninstall norton from add/remove programs then reinstall it to get it back working.
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Old 04-09-2005, 10:38 PM
Hellokitty_123 Hellokitty_123 is offline
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I just installed it back and I tried to do the Live update and it still doesn't work. When I was installing it, it had a message saying that I have an anti virus aslready installed and it is recomended to uninstall it and reboot but I dont know which anti virus I have, I did have Shaw Secure but I think it got reinstalled. Also when I was uninstalling Norton I got a message saying Failed to unregister file types
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Old 04-10-2005, 08:27 AM
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Try uninstalling live update from add/remove programs then and reinstall it after a reboot.
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