Can Zone Alarm cause Crashes?

[Mobo]

Thanks and good luck with things..

[shelly]

Oh Dear the same problem is back again

[attachmentid=155]

[Mobo]

I took the liberty of contacting zone labs shelly to see if this is common and what my resolve the issue. Ill post back when I recieve notice.

[Mobo]

Ok Shelly, here is what I recieved from Zone Labs :
One of the primary causes of a corrupt database is an abnormal shutdown like a power outage or system crash. They can also get corrupt during upgrades or downgrades if you do not choose a 'clean' install. However, some users have their "Wait to Kill" values set to low which means ZA does not have time to write it's files properly on shutdown. To ZA, it is the same as a crash.

You might try to increase the value by changingthe value of the RegKey "WaitToKillServiceTimeout", which you can find here "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Contr ol" from whatever it is to a higher number. For example, if it is 2000, try 5000. If it is 7000, try 12000. And so on.

[shelly]

You might try to increase the value by changingthe value of the RegKey "WaitToKillServiceTimeout", which you can find here "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Contr ol" from whatever it is to a higher number. For example, if it is 2000, try 5000. If it is 7000, try 12000. And so on.


Ok thanks Mobo,

I have just increased it from 2000 to 7000,

will let you know if it works, I also just got a piece of software called Registry Mechanic and it found a lot of things that needed fixing.

so Iam keeping my fingers crossed.

PS love your new logo have you tried loading it in png format ?

[Mobo]

Ill be around should it happen again and I havent tried the logoas a png format.

Edit: I did the png format and its deffinitly more refined, thanks for the tip..

[shelly]

yes png is definatly better :clap:
I just made one using your old one,but I like your new one better.
[attachmentid=157]

[shelly]

well my motherboard died on me so I didnt get very far lol.

[Mobo]

Its sad really but those things happen from time to time.Glad to see your up and running now Shelly.