Forum Index

It appears you have not yet registered with our community which limits what you can do & see. It's Free To register, please click here.





Spyware / Virus Removal Spyware, virus, browser hijack and other malware removal.

Reply
 
Thread Tools Display Modes
  #1  
Old 08-22-2008, 12:45 AM
Bropey Bropey is offline
Junior Member
 
Join Date: Mar 2006
Posts: 18
Blank desktop

Hey guys, I have windows vista and I dont know if this is a virus, but something really went wrong. I restarted my computer and when i logged into my account my desktop was blank, my wallpaper was gone, it was just black. All that was available was Windows Explorer, so I was able to get into my Macafee virus scan, I ended up having to restart my computer, and Macafee was gone. I dont know what to do now.
__________________
Reply With Quote
Posted


  #2  
Old 08-22-2008, 06:23 PM
Pancake's Avatar
Pancake Pancake is offline
Administrator
 
Join Date: Sep 2004
Location: Victoria,Australia
Posts: 371
Please download HijackThis to your desktop..
http://www.trendsecure.com/portal/en...HJTInstall.exe
Alternate link
http://download.bleepingcomputer.com...HJTInstall.exe
This program will help us determine if there are any spyware/malware on your computer. Double-click on the file you just downloaded.
Click on the "Unzip" button to install. It will by default install to the directory - C:\Program Files\Trend Micro\HijackThis
Upon install, HijackThis should open for you.
Should it not open, navigate to C:\Program Files\Trend Micro\HijackThis and double click on HijackThis.exe

==========================


Please download Malwarebytes' Anti-Malware from one of these places:
http://www.majorgeeks.com/Malwarebyt...are_d5756.html
http://www.besttechie.net/tools/mbam-setup.exe
Double Click mbam-setup.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Quick Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire report in your next reply along with a fresh HijackThis log.
Please Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

==============================================

Ok.Lets download ComboFix.exe. This will give me a better view to the files running and also hidden on your computer and also those in the registry..Please visit this webpage for downloading and instructions for running the tool:
Go here ======> A guide and tutorial on using ComboFix <====== Go here
Please ensure you read this guide carefully and install the Recovery Console first.This applies to XP Pro and XP Home users only.If you have SP3 installed you will need to use SP2
The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
Once installed, you should get a prompt that says:
The Recovery Console was successfully installed.
Please continue as follows:
(1) Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
(2) Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.
Please include the following reports for further review, and so we may continue cleansing the system:
C:\ComboFix.txt
New HijackThis log.

Caution: Never run and remove files with Combofix unless supervised by a qualified security analyst who is experienced in the use of Combofix. Mal use can cause serious computer problems
NOTE: Combofix prevents autorun of all CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you - please let me know.
__________________
An Australian Member of
Eddy
===============================
Reply With Quote
  #3  
Old 08-25-2008, 11:38 PM
Bropey Bropey is offline
Junior Member
 
Join Date: Mar 2006
Posts: 18
I found out all i needed to do was add a new task, system.exe i believe it was, all of a sudden another process on my task manager is gone again, and I dont know which one it is.
__________________
Reply With Quote
Reply

  • Submit Thread to Digg Digg
  • Submit Thread to del.icio.us del.icio.us
  • Submit Thread to StumbleUpon StumbleUpon
  • Submit Thread to Google Google
  • Bookmarks

    Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
     
    Thread Tools
    Display Modes

    Posting Rules
    You may not post new threads
    You may not post replies
    You may not post attachments
    You may not edit your posts

    BB code is On
    Smilies are On
    [IMG] code is On
    HTML code is Off
    Forum Jump



    All times are GMT -5. The time now is 06:55 PM.


    Firefox 2