IE won't let me x out

[lucyshines49]

I don't know if I'm at the right place but will try.
My browser will not x out I can work within but not leave without using "task manger"' I have run virus scan and quratine something called Kleven(there were 2).
I added agv and browser worked good for about 2 hrs than same problem.
I added highjack as someone told me to, but find it a scary program for me and I became lost in it Really I've not used it.
I have installed Firefox and it works good though slow.
I wanted to fix I E as am afraid it's causing harm. If I try to do something to fix it comes up "have to close".
I am sorry as I know this sounds very confusing but best way I can explain it.
I am at lost and truly don't want to damage to computer.
Yeas I am cmputer illerate!!!!!!!! Help!!!!!!!

[Raistlfiren]

Hey lucyshines49,
Welcome to the forums! First lets run an online virus scan from Trend Micro. You can find a link to the site here. Just click that you accept the licensce and then press the button to run TrendMicros virus scan. Then you can just click the button saying "Starting Housecall" under the Using JAVA based HouseCall kernel.

After running the free online virus scanner, tell us if it finds anything new. You may also want to try running either Ad-Aware SE or Spybot Search and Destroy. You can find out more ifnormation about these products here : http://www.cyberanswers.org/forum/sp...struction.html
You can just follow the guides to set it up.

Then, report back if you find anything new with those scanners also.

Finally, run HiJack this on your computer by downloading and installing it from here.
You can follow this
1. Click the button that says " Do a System Scan and Save the log file"
2. Notepad will appear after it is finished with a bunch of information
3. Copy and and paste that information into your post so someone with better skills than me can anaylze it.

You can post all of this information all in one post, if you would like.

Rat

[lucyshines49]

I put this program on and when I opened it I got scared to death. I have no idea what to delete , how it works. I know my Ie browser is corrupt and I'm now using firefox but it's slow.
I do not have enough knowledge to be messing with program removles etc.
I have done virus scans but still have the same problem can't x out of IE.

[Raistlfiren]

Ignore all the information there and copy and paste that information into a post on the forums. One of us will be able to read it.

Rat

[lucyshines49]

Rat, I've been all day trying to following instructions. I'm getting no were. It seems for some reason I can't even copy and paste, could be stupidity. That was one think I know how to do but not working tonight. Thanks for your time.
I'm beginning to think it's a loss cause.

[Mobo]

Ok save the text file that hijack this makes. Then in a reply, scroll down and click manage attachments. Click it then the BROWSE button and attach the txt file to your next reply.

[lucyshines49]

I deleted all I was too nervous . I don't know if what I did was okay. Sorry I've been such a bother

[lucyshines49]

Oh My, seems like I shouldn't have pasted all of that. I'vm very worried. DI delete it in case it falls into the wrong hands? I shouldn't do thinks I don't understand.
Please! have I made a grave mistake????

[Raistlfiren]

Okay to copy and paste the info into your browser do the following :

1) Run Hijack this and follow the instructions I gave you above.
2) When notepad appears, click the window
3) Then press CTRL+a.... They are located on your keyboard. This commands selects the whole document.*
4) Then press CTRL+c..... This will copy the information. *
5) After logging into the forums press CTRL+v on the keyboard to paste the information to the forums. *

The post will be long, just like this one : Click me for example

Then post it on the forums.

*Push the two keys at the same time. Do not press the + key, that is just to show you to hit both keys.

Rat

[lucyshines49]

ogfile of HijackThis v1.99.1
Scan saved at 5:02:28 PM, on 1/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Creative\Shared Files\CamTray.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Common Files\Network Associates\Alert Manager\amgrsrvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\Network Associates\VirusScan\Webscanx.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\Program Files\Common Files\Network Associates\log and quarantine\bin\i386\NAIlgpip.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Network Associates\TVD\WebShield SMTP\MailCFG.exe
C:\Program Files\Network Associates\TVD\WebShield SMTP\mailscan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Network Associates\Outbreak Manager\Outbreak.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HijackThis 1.99.1\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_2/home.html"); (C:\Documents and Settings\Cathy\Application Data\Mozilla\Profiles\default\jjiydxim.slt\prefs.j s)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csea rchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Cathy\Application Data\Mozilla\Profiles\default\jjiydxim.slt\prefs.j s)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Email Branding - {b1cbe541-6d2f-4e8e-aeee-96ba5820eadd} - C:\Program Files\MailBranding\MailBrand.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [EPSON Stylus CX4600 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9 AA.EXE /P35 "EPSON Stylus CX4600 Series (Copy 1)" /O5 "LPT1:" /M "Stylus CX4600"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [PD0620 STISvc] RunDLL32.exe P0620Pin.dll,RunDLL32EP 513
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\SpywareBot\AdwareAlert.exe -boot
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Creative WebCam Tray] "C:\Program Files\Creative\Shared Files\CamTray.exe"
O4 - HKCU\..\Run: [Update Manager] "C:\Program Files\Rogers\Update Manager\UpdateManager.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab30149.cab
O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) - https://www.windowsonecare.com/insta...SSWebAgent.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache...up1.0.0.15.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://scan.safety.live.com/resource...lscbase969.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1136487292515
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} (Sinstaller Class) - http://dm.screensavers.com/dm/instal...sinstaller.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab30149.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_02) -
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...25/mcfscan.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents...r/imloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O16 - DPF: {FD18DD5E-B398-452A-B22A-B54636BA9F0D} (Aurigma Image Uploader 2.5) - http://www.blinkz.com/test/ImageUploader2.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Network Associates Alert Manager (AlertManager) - McAfee Division of Network Associates, Inc. - C:\Program Files\Common Files\Network Associates\Alert Manager\amgrsrvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: Network Associates Log Service - Networks Associates Technology, Inc. - C:\Program Files\Common Files\Network Associates\log and quarantine\bin\i386\NAIlgpip.exe
O23 - Service: Network Associates Outbreak Manager (Outbreak Manager) - Networks Associates Technology, Inc. - C:\Program Files\Common Files\Network Associates\Outbreak Manager\Outbreak.exe
O23 - Service: Network Associates WebShield SMTP MailCfg (WebShield SMTP MailCfg) - Network Associates, Inc. - C:\Program Files\Network Associates\TVD\WebShield SMTP\MailCFG.exe
O23 - Service: Network Associates WebShield SMTP MailScan (WebShield SMTP MailScan) - Network Associates, Inc. - C:\Program Files\Network Associates\TVD\WebShield SMTP\mailscan.exe