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Spyware / Virus Removal Spyware, virus, browser hijack and other malware removal.

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Old 12-09-2007, 10:30 AM
ghanter ghanter is offline
Junior Member
 
Join Date: Dec 2007
Posts: 1
Unhappy new virus/spyware?

I think my laptop is infected with a new virus/spyware. I have already tried running Trend OfficeScan 7.3 Antivirus and Spybot. Virtumonde was initially detected but I already ran the fix to clean it. I also manually deleted ddaby.dll and hggggghi.dll.

Right now, the scans tells me that my computer is clean but i am still experiencing the ff problems:

- disabled cut & paste (clipboard) functionality
- can't add/remove programs
- in task manager --> process tab --> processes have no user name
- can't run IE7, it hangs after a few seconds
- a .exe file is being created in c:\temp with random file names (Ex. GP5B0D.EXE). File created is deleted once the process is killed, but another file (with the same size but different name) will be created after a while.
- can't view messages in yahoo messenger, screen is empty
- can't open Device MAnager properties
- no audio (From Control Panel --> Sounds and Audio Devices, it says no audio device, but it is present in device manager)
- most of the windows services are not running properly
dcom server process launcher - starting (hungup)
secondary logon - starting(hungup)

The ff services are started:
--> appl. management, dhcp client, event log, intel proset wireless srvc, network location awareness, nicconfigsvc,officescannt listener, officescannt realtime scan, oracleserviceora10g, plug and play, safenet ike service, safenet monitor service
server, themes,windows driver foundation - user mode driver framework, windows time

****All the other services not listed have blank status and nothing happens when i try to right click and select Properties.***


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please check my hijackthis log.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:35:30 PM, on 12/9/2007
Platform: Windows XP SP3, v.3244 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Juniper\NetScreen-Remote\IreIKE.exe
C:\Program Files\Juniper\NetScreen-Remote\IPSecMon.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
e:\oracle\product\10.2.0\bin\ORACLE.EXE
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntupd.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\BitComet\BitComet.exe
C:\WINDOWS\regedit.exe
C:\TEMP\QC20CA.EXE
C:\Program Files\Trend Micro\OfficeScan Client\Pop3Trap.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.1.9.24.dll
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-1482476501-789336058-682003330-1005\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-18\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User '?')
O4 - HKUS\.DEFAULT\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'Default user')
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: BitComet Search - {461CC20B-FB6E-4f16-8FE8-C29359DB100E} - C:\Program Files\BitComet\tools\BitCometBHO_1.1.9.24.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1142486091156
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1192731345984
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.sun.com/update/1.6...ws-i586-jc.cab
O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.0 Control) - http://pa0lo.multiply.com/photos/uploader.cab
O23 - Service: Juniper Network Connect Service (dsNcService) - Juniper Networks - C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: SafeNet Monitor Service (IPSECMON) - SafeNet - C:\Program Files\Juniper\NetScreen-Remote\IPSecMon.exe
O23 - Service: SafeNet IKE Service (IREIKE) - SafeNet - C:\Program Files\Juniper\NetScreen-Remote\IreIKE.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: OfficeScanNT Personal Firewall (OfcPfwSvc) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\OfcPfwSvc.exe
O23 - Service: OracleDBConsoleora10g - Oracle Corporation - E:\oracle\product\10.2.0\bin\nmesrvc.exe
O23 - Service: OracleHome1iSQL*Plus - Oracle - E:\oracle\product\10.2.0\bin\isqlplussvc.exe
O23 - Service: OracleHome1TNSListener - Unknown owner - E:\oracle\product\10.2.0\BIN\TNSLSNR.exe
O23 - Service: OracleServiceORA10G - Oracle Corporation - e:\oracle\product\10.2.0\bin\ORACLE.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPZipm1 2.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: OfficeScanNT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
O24 - Desktop Component 1: Yahoo! Weather - http://weather.yahoo.com/

--
End of file - 7460 bytes
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  #2  
Old 12-09-2007, 05:45 PM
Pancake's Avatar
Pancake Pancake is offline
Administrator
 
Join Date: Sep 2004
Location: Victoria,Australia
Posts: 371
Download Download SDFix from here and save it to your desktop.

Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.
In Safe Mode, right click the SDFix.zip folder and choose Extract All,
Open the extracted folder and double click RunThis.bat to start the script.
Type Y to begin the script.
It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
Your system will take longer that normal to restart as the fixtool will be running and removing files.
When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
Finally paste the contents of the Report.txt back on the forum.

=========================================

This will help to identify any malware on your system.
Please download Combofix from any of these locations:
Here
or
Here


Save ComboFix to the desktop.
1. Double click on combo.exe & follow the prompts.
2. When finished, it will produce a logfile located at C:\ComboFix.txt.
3. Copy and Paste the contents of that log in your next reply with a new hijackthis log. Do not use Code or html unless asked for.
Note: Do not mouseclick combofix's window while it is running. That may cause your system to stall/hang.
Caution...Never run and remove files using ComboFix without being supervised by a security analyst.
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