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Spyware / Virus Removal Spyware, virus, browser hijack and other malware removal.

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  #1  
Old 01-17-2005, 12:47 PM
sweetpea sweetpea is offline
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Logfile of HijackThis v1.99.0
Scan saved at 1:44:01 PM, on 1/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINXP\System32\smss.exe
C:\WINXP\system32\winlogon.exe
C:\WINXP\system32\services.exe
C:\WINXP\system32\lsass.exe
C:\WINXP\system32\svchost.exe
C:\WINXP\System32\svchost.exe
C:\WINXP\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINXP\system32\MSNMSGS.exe
C:\WINXP\Explorer.EXE
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\PROGRA~1\Aliant\NETASS~1\SMARTB~1\MotiveSB.ex e
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINXP\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINXP\System32\ScsiAccess.EXE
C:\WINXP\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\user.USER-DJZ8JW8GMQ\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {82315A18-6CFB-44a7-BDFD-90E36537C252} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINXP\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\Corel\WordPerfect Office 2002\Programs\QFSCHD100.EXE"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\Aliant\NETASS~1\SMARTB~1\MotiveSB.ex e
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINXP\System32\spool\drivers\w32x86\3\hpztsb02. exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearc...p=ZNxdm46269CA
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/...gameloader.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {19B6C07F-7AA5-4170-88A9-EF184DC2EC40} - http://38.144.58.94/install.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} (CR64Loader Object) - http://www.miniclip.com/bestfriends/...GameLoader.dll
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab
O16 - DPF: {665585FD-2068-4C5E-A6D3-53AC3270ECD4} (FileSharingCtrl Class) - http://appdirectory.messenger.msn.com/AppD...sharingctrl.cab
O16 - DPF: {683DFF0F-331F-44D2-B69B-46D7BFB58F32} (VacPro.canada_ver3) - http://ocx1.advnt01.com/dialer/canada_ver3.CAB
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://utu.popcap.com/games/popcaploader_v6.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/Solit...wn.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A0F87EF0-D504-41AD-8E0A-83BBED5A6F25}: NameServer = 142.177.1.2 142.177.129.11
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: IMAPI CD-Burning COM Service - Roxio Inc. - C:\WINXP\System32\ImapiRox.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software - Eastman Kodak Company - C:\WINXP\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.ex e
O23 - Service: ScsiAccess - Unknown - C:\WINXP\System32\ScsiAccess.EXE
O23 - Service: Sony SPTI Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
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  #2  
Old 01-17-2005, 12:53 PM
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Mobo Mobo is offline
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Now Ii want you to rescan again with hijackthis, insert a check next to each of the following enteries, then close all other opened windows and click "fix checked"

R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)

R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)

O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - (no file)

O2 - BHO: (no name) - {82315A18-6CFB-44a7-BDFD-90E36537C252} - (no file)

O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe

O16 - DPF: {19B6C07F-7AA5-4170-88A9-EF184DC2EC40} - http://38.144.58.94/install.cab

O16 - DPF: {683DFF0F-331F-44D2-B69B-46D7BFB58F32} (VacPro.canada_ver3) - http://ocx1.advnt01.com/dialer/canada_ver3.CAB

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab

O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab

O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab

O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab

O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab

O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://utu.popcap.com/games/popcaploader_v6.cab



Then

navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


Empty the Recycle Bin

Then


Go to Start>Run and type msconfig Press enter.

When msconfig opens, click the Launch System Restore Button.
On the next page, click the System Restore Settings Link on the left.

Check the box labeled Turn off System restore on all Drives.


Reboot. Go back in and Turn System Restore Back on. A new Restore Point will be created.

Reboot the system


Now click here and run a full system virus scan. Be sure to tick the delete viruses option.

Then come back here with the results.
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  #3  
Old 01-17-2005, 04:21 PM
sweetpea sweetpea is offline
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Posts: 5
okay....did everything you told me to do but I ran into a problem whenI tried to select all the temporary files and delete them. there were five files that I couldn't delete. I was prompted with a message saying access was denied or the program was being used by another person or program. I continued with everything else you told me to do and when I did the virus scan Ifound six viruses - 3 could be deleted while the other three couldn't. Cannot Access was the message. The viruses were
JAVA BYTEVER.A
TROJ SCKEYLOGP

wHAT SHOULD i DO NEXT? Obviously I still have viruses in my pc. Help!!
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  #4  
Old 01-17-2005, 04:58 PM
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Mobo Mobo is offline
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First go here and click yes to the screen theat pops up. Then run the scan and see if it detects the TROJ SCKEYLOGP.

http://www.spyware911.net/xcleaner.htm
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  #5  
Old 01-17-2005, 05:01 PM
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Mobo Mobo is offline
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Also fro the java bytever I want you to click start / control panel / then double click the java Icon. open it and click on the cache tab. Then look on the screen for the option to clear the cache.

Also open start / search and paste this in the available space. [b] kl.dll{/b]
Set the search options to hidden files and folders then search. When/if found, right click and delete

Empty the recycle bin.
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  #6  
Old 01-17-2005, 06:23 PM
sweetpea sweetpea is offline
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when I went to the control panel and opened the java iconthere was no cache tab.....I didn't find what we were looking to delete. No files were found so I couldn't delete and then empty the recycle bin. What should I do next? maybe I should just drop the tower off at your house and let you take control.

You going to be over this way this week ?
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  #7  
Old 01-17-2005, 07:01 PM
sweetpea sweetpea is offline
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I am over in North Sydney on Thursday, but my office is in Sydney River. Maybe I'll try to drop it off to you sometime this week.
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  #8  
Old 01-17-2005, 07:01 PM
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Mobo Mobo is offline
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It (jave Bytever) isnt really a trojan but rather a java exploit anyway. What you can do is go to add/remove programs and remove the java then download and install this latest release for better security in that area. http://www.java.com/en/download/windows_xpi.jsp

That should take care of that issue as well. Then rescan with the virus scanner from before http://housecall.trendmicro.com/hous...start_corp.asp
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  #9  
Old 01-17-2005, 07:04 PM
sweetpea sweetpea is offline
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okay I'll try that but if this doesn't work can I drop it off toyou. Obviously you have a better idea of what it is you are doing
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  #10  
Old 01-17-2005, 07:14 PM
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Of course you can, i'm home all week this week so anytime. imp:
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