Explorer exec not closing at shutdown

[theamcguy]

When I shutdown the system explorer exec will not shutdown unless I end the progrm. Here is the error msg:

Windows saved user OFFICE\Bill Strobel registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.
This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

How can this be fixed? Thank you

[Mobo]

Open windows explorer and see if there are two instances of windows under C drive..

[theamcguy]

I just see one. Here is some more info

The following handles in user profile hive OFFICE\Bill Strobel (S-1-5-21-2826650621-1774555873-248915221-1006) have been closed because they were preventing the profile from unloading successfully:

svchost.exe (988)
HKCU (0x218)

Does this mean anything to you? Thank you,

[Mobo]

to be totally honest bill I have never seen that before.

[theamcguy]

MS just put a tool called UPHClean which I am now using and it provided this event log. It's a crutch and it's an MS problem. Thats all I know.

[Mobo]

You could try the safe ode option screen and select "last known good configuration"

[theamcguy]

Go here for the full explanation:
http://www.microsoft.com/downloads/d...n&Hash=WCDRG96

They just released this tool Friday. Solved my issue completely but it maybe related to last weeks security patches as that is when my problem started. If others have the same problem and they have the events as noted by microsoft then this cures the problem.

[Mobo]

Excellent post..This i'm sure will be looked at iin the future..

Now does the screensaver work as it should now ?

[theamcguy]

I'll let your know so far so good. Bill